Privacy Policy

Last updated: February 2026

Claim For Me ("we", "us", "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you:

• Visit our website (www.claimfor.me.uk)
• Submit an enquiry or request a callback
• Use our services
• Interact with our advertising on Google or Facebook (Meta)

We comply with:

• UK General Data Protection Regulation (UK GDPR)
• Data Protection Act 2018
• Privacy and Electronic Communications Regulations (PECR)

1. Who We Are

Claim For Me provides administration services assisting individuals over State Pension age with benefit applications including:

• Pension Credit
• Attendance Allowance
• Blue Badge applications

Contact:
Email: info@claimfor.me.uk
Phone: 0800 054 8484

2. Information We Collect

A. Information You Provide Directly

When you submit a callback form, contact us, or use our services, we may collect:

Identity and contact data

• Full name
• Address
• Postcode
• Telephone number
• Email address

Eligibility and health-related information (Special Category Data)

• Age confirmation
• Residency status
• Health conditions
• Disabilities
• Mobility information
• Care needs

This information is only collected with your explicit consent.

B. Information Collected Automatically

When you use our website, we may collect:

• IP address
• Browser type
• Device type
• Pages visited
• Time and date of visit

This helps us:

• Improve website performance
• Prevent fraud
• Measure advertising effectiveness

3. Information Collected Through Google Ads and Facebook (Meta) Ads

We use advertising services provided by:

• Google Ads (Google Ireland Ltd)
• Facebook / Meta Ads (Meta Platforms Ireland Ltd)

These services may use:

• Cookies
• Tracking pixels
• Conversion tracking technology
• Similar technologies

4. How Google and Facebook Collect Data

When you visit our website or interact with our adverts, Google and Facebook may collect:

• IP address
• Device information
• Browser information
• Pages visited
• Actions taken on our website (such as form submissions)
• Advertising identifiers

This may occur through:

• Google Conversion Tracking
• Google Remarketing
• Meta Pixel
• Meta Conversion API

5. How We Use Google and Facebook Advertising Data

We use this information to:

• Measure effectiveness of our advertising
• Understand which adverts generate enquiries
• Improve our advertising performance
• Show relevant adverts to people who may need our services
• Prevent fraud and misuse

We do NOT use this data to make automated decisions about your eligibility for benefits.

We do NOT receive your personal social media account information.

We only receive anonymised or aggregated data.

6. Lawful Basis for Processing

Under UK GDPR, our lawful bases are:

Legitimate Interest
We process basic contact data to:

• Respond to enquiries
• Provide requested services
• Improve our services

Explicit Consent
We process special category health data only when:

You voluntarily provide it and consent to its use.

Consent (Cookies and Advertising)
Google and Facebook tracking is only used where you consent through our cookie banner. You can withdraw consent at any time.

7. How We Use Your Personal Information

We use your information to:

• Assess benefit eligibility
• Contact you regarding your enquiry
• Provide claims assistance
• Submit applications on your behalf (with consent)
• Improve our services
• Measure advertising performance

We do NOT sell your data.

We do NOT share your data for third-party marketing.

8. Sharing Your Information

We may share your data with:

Government Authorities
Such as:

• Department for Work and Pensions (DWP)
• Local councils

Only with your permission.

Service Providers
Such as:

• Secure CRM systems
• Email providers
• Website hosting providers

Google and Meta may process advertising data under their own privacy policies.

Google Privacy Policy

Meta Privacy Policy

9. International Transfers

Google and Meta may transfer data outside the UK. These transfers are protected by:

• UK adequacy regulations
• Standard Contractual Clauses
• Appropriate safeguards

10. Data Storage and Security

We use:

• Secure servers
• Encryption
• Access controls
• Restricted staff access

to protect your data.

11. Data Retention

We retain data only as long as necessary:

• Enquiries not progressed: up to 6 months
• Active clients: duration of claim plus 7 years
• Advertising data: retained according to Google and Meta policies

You may request deletion at any time.

12. Cookies and Tracking Technologies

Our website uses:

• Essential cookies
• Advertising cookies (Google and Facebook)

These allow us to:

• Measure advertising effectiveness
• Improve services

You can control cookies via:

• Cookie banner
• Browser settings

13. Your Rights

Under UK GDPR you have the right to:

• Access your data
• Correct your data
• Delete your data
• Restrict processing
• Object to processing
• Withdraw consent
• Request data transfer

You may also complain to: Information Commissioner’s Office (www.ico.org.uk)

14. Automated Decision Making

We do NOT make automated decisions using your personal data.

15. Changes to This Policy

We may update this policy. Latest version will always appear on our website.

16. Contact Us

Claim For Me

Email: info@claimfor.me.uk

Phone: 0800 054 8484

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